About NWASCO
NWASCO which stands for National Water Supply and Sanitation Council was established by the government through the Water Supply and Sanitation Act No 28 of 1997 to regulate the service providers for efficient and sustainability of water supply and sanitation service provision
Why Regulate
The provision of water supply and sanitation services is a natural monopoly being run on commercial basis. The quality of the service and the pricing therefore need to be regulated to protect the customers from exploitation.
Mandate of Nwasco
The National WSS Council (NWASCO) was established under the WSS Act No. 28 of 1997 (as amended by Act No. 10 of 2005); with the core mandate to regulate the provision of WSS services in Zambia.
Our Vision
A world-class Regulator of Water Supply and Sanitation Services.
Our Mission
To effectively regulate the provision of water supply and sanitation that ensure safe, adequate, efficient and sustainable service delivery for all.
Our core values
| Value Concept | Value Proposition |
|---|---|
| Integrity | Putting the obligations of NWASCO above one’s personal interests and conducting oneself in a manner that is beyond reproach |
| Innovation | Taking initiative to regulate while ensuring that much is achieved amid limited resources among Licensed WSS Providers |
| Transparency | Openness in the course of discharging all our functions while maintaining predictability, fairness and confidentiality |
| Accountability | Being responsible to NWASCO and the public for decisions and actions taken and being open to appropriate scrutiny |
| Respect | Being considerate to the needs, beliefs, opinions and rights of other staff and the general public |
| Gallantry | Being brave, courage and bold in execution of our duties |
| Equality | Promoting social inclusion by treating everyone with fairness |
| Teamwork and professionalism | Promote unity of purpose, mutual respect and ethical/professional conduct at all times |